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Apprentice
Posted
Hello Each,

I've researched other CRM's and productivity workflows for some time now, and am sure Daylite - even with its steep learning curve - is the one.

I've watched some of the tutorials now, and a couple of my clients use it to great effect.

I am mainly shooting in fashion/commercial - and have checked the photography template out here, and it is not really of much use to me and the business at the moment.

I am taking on a sales person soon - mainly targeting hair salons and design agencies. And would like to build a clear, updateable workflow of how to contact people, and the results. I know this can be done in Daylite - so my questions are:

are there any other photographers who are on this forum using Daylite for their commercial studio (rather than wedding/portraiture)?

Have you been able to set up forms (?) to record success of certain sales ideas - and can these results be printed out as visuals - e.g. graphs?

What were some good learning tools (certain movies or guides) for complete technophobes at learning software?

And finally - a little point - how do you automate your address book to read by surname as in Apple's own address book? And my organisations, upon import, are completely out of alphabetical order - how can this be sorted?
 
Posts: 9 | Location: Sheffield, United Kingdom | Registered: January 31, 2008Reply With QuoteEdit or Delete MessageReport This Post
JRP
Pro
Posted Hide Post
Sorry, not a photographer so I can only address last point.

At the moment, in DL you can only sort by last name if you are in list view in contacts pane, I believe. Easiest way is to add last name and first name columns to list view by clicking on right arrow at right of screen in that window, selecting from inactive and dragging to active. You will also want to move the "name" category from active to inactive. Click close, then drag your columns into the order you want in the window.

Re: organizations, I haven't experienced that problem...at least importing by VCard or syncing to my Daylite Group in AB. Daylite automatically orders mine by alpha after import. Anyone else weigh in on this?
 
Posts: 155 | Registered: February 24, 2007Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Hi JRP,

That's great! With a combination what you wrote and a response from Sean Mendonca - I am now sorted with the address book!

Much appreciated!
 
Posts: 9 | Location: Sheffield, United Kingdom | Registered: January 31, 2008Reply With QuoteEdit or Delete MessageReport This Post
JRP
Pro
Posted Hide Post
Glad you worked it out. Welcome aboard the DL forums.
 
Posts: 155 | Registered: February 24, 2007Reply With QuoteEdit or Delete MessageReport This Post
Marketcircle Team
Picture of Ryan
Posted Hide Post
Just letting everyone who isn't aware, we have a database template for Photographers.

You can find out more about it here. Oh ya, it's free smile


__________________________
rcash [at] marketcircle.com
 
Posts: 122 | Registered: May 10, 2007Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Just to mention; the wedding and portrait business do not map to the commercial photography business at all.
 
Posts: 12 | Registered: July 22, 2008Reply With QuoteEdit or Delete MessageReport This Post
Pro
Posted Hide Post
Hi Jack
with respect to your question about taking on a sale person to target salons and design agencies.

Daylite is an excellent application for managing sales revenue enabling you to get a clear understanding of the sales you might expect to close within a specific period or by industry sector etc.
1. You can build/customise a sales pipeline that applies to your sales process. This becomes a process to work from and allows you to see at a glance the progress you are making and the likelyhood that the business will close.
There are some excellent graphs available in Daylite to show your progress graphically.

2. As an accompaniment to this approach I recommend to my customers that they make good use of the Categories and Keywords for contacts, Organisations and Opportunities. That way you can very easily find out how much business you are working on for say salons or design agencies or both very quickly.

3. It is easy to set up form to capture specific information about your customers but you cannot graph the form data as such. But as mentioned above you can graph your actual sales information. You can produce a sales forecast graph or a win/loss graph.

5. I am glad you got the AB stuff figured out.

Best regards

Bill


Bill Verkaik
Elite Partner
www.jgconsulting.org.uk
+44 1305 752669
 
Posts: 189 | Location: UK | Registered: June 22, 2006Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Hello,

I didn't realise there was a a commercial template - has one been developed?

I have re-checked the samples and there is still only one for wedding and portrait photographers.
 
Posts: 9 | Location: Sheffield, United Kingdom | Registered: January 31, 2008Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
quote:
Originally posted by Bill Verkaik:
Hi Jack
with respect to your question about taking on a sale person to target salons and design agencies.

Daylite is an excellent application for managing sales revenue enabling you to get a clear understanding of the sales you might expect to close within a specific period or by industry sector etc.
1. You can build/customise a sales pipeline that applies to your sales process. This becomes a process to work from and allows you to see at a glance the progress you are making and the likelyhood that the business will close.
There are some excellent graphs available in Daylite to show your progress graphically.

2. As an accompaniment to this approach I recommend to my customers that they make good use of the Categories and Keywords for contacts, Organisations and Opportunities. That way you can very easily find out how much business you are working on for say salons or design agencies or both very quickly.

3. It is easy to set up form to capture specific information about your customers but you cannot graph the form data as such. But as mentioned above you can graph your actual sales information. You can produce a sales forecast graph or a win/loss graph.

5. I am glad you got the AB stuff figured out.

Best regards

Bill


Bill,

This is most interesting and insightful - thank you.
 
Posts: 9 | Location: Sheffield, United Kingdom | Registered: January 31, 2008Reply With QuoteEdit or Delete MessageReport This Post
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