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Apprentice
Posted
I have just stared using Billings and don't currently have any clients in my database.

I did the following:

- Clicked the New Client button.
- Chose "From Daylite" from the popmenu.
- Selected one of the clients in my Daylite database.

Each time I add a client I get an Existing Record Found error message. If I go ahead and continue the client shows up in Billings and a duplicate of the client is created in the Mac OS X Address Book (though not in Daylite).

Any ideas why this is happening and what can be done to resolve the situation?

Thanks!

Tim
 
Posts: 13 | Location: Vancouver, Canada | Registered: April 12, 2007Reply With QuoteEdit or Delete MessageReport This Post
Marketcircle Team
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Hi Tim,

I have attempted to recreate this occurance here, and am not receiving this message, perhaps dealing with our Support Team directly on this matter would be of better assistance.

Aprile Evans
 
Posts: 75 | Registered: June 26, 2006Reply With QuoteEdit or Delete MessageReport This Post
Pro
Picture of Scott McCulloch
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I'm experiencing the same behaviour:

- importing a client from Daylite that also exists in Address Book, I get the Existing Record Found message, and then a duplicate is created in Address Book

- importing a client from Daylite that is NOT already in Address Book, I get no error message, and the contact is then added to Address Book

So, Billings seems to be choking a bit on the fact that it's trying to use two contact lists (Daylite & Address Book). Perhaps there could be a preference setting to use either Daylite OR Address Book rather than try to manage both at once?
 
Posts: 160 | Location: San Jose, CA | Registered: June 14, 2006Reply With QuoteEdit or Delete MessageReport This Post
AJ
Marketcircle Team
Picture of AJ
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This bug has been fixed. The fix will be available in the next release of Billings.
 
Posts: 889 | Location: Toronto | Registered: May 03, 2006Reply With QuoteEdit or Delete MessageReport This Post
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