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Apprentice
Posted
Scenario:
I created some estimate slips, I clicked on "Start working" and they turned grey. So far, so good.
I then combined the slips to send a "nicer" and shorter invoice to the client. The amount of hours was combined and the total sum was correct.
I then sent off the invoice (let's say Total EUR 1000,-), was happy and closed Billings 2.5

Today I re-opened Billings to send another invoice and shockingly saw that:
- estimate slips weren't grey anymore
- most importantly(!) the total sum of the recorded invoice info was wrong. it appears that it only took the first slip of the combined ones which is much less money (EUR 500)

This is pretty bad as the estimate slips aren't "inactive" anymore and even more bad as there is no way to correct the invoice.

Bug! smile

Has anyone experienced the same problem, knows a workaround?

I'm using the latest Billings version with updates.
 
Posts: 5 | Registered: May 20, 2007Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
I had the same problem with Combined Slips. I had not invoiced the Combined Slips yet, but I noticed that all the logged time from all but the first of the Combined Slips had vanished into the ether after I closed and reopened Billings. Thankfully, I knew off the top of my head how much time I had in the Project altogether and so I was able to manually adjust the slip to reflect the right amount before I invoiced, but, yes, it looks like a bug, and it looks like a bad one.

Basically Combine Slips is useless until this issue is fixed.
 
Posts: 13 | Registered: May 30, 2007Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Yep, an experiment just confirmed for me that the time is deleted from invoices after closing and re-opening Billings as well.
 
Posts: 13 | Registered: May 30, 2007Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
I have this problem too. At the end of the week, I need to report daily time to my client. But they prefer to see the invoice as one lump sum of hours. Given this, Combine Slips seemed like a handy feature. But it's not. I can't believe how serious this bug is, and how easy to recreate, almost like they didn't even system test the feature.

Does anyone know the status of this? Has the problem been reported? It very seriously messes up your records.
 
Posts: 1 | Registered: November 04, 2007Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Does anyone know if this issue has been addressed in this latest update? Or is it all just Leopard stuff?
 
Posts: 13 | Registered: May 30, 2007Reply With QuoteEdit or Delete MessageReport This Post
<Petieboy>
Posted
I wish I had read this thread earlier. Happened to me today. frowne

Bumping this thread to request a response from Marketcircle - it's been almost 4 months since this bug was logged.
 
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Apprentice
Posted Hide Post
For what it's worth, I finally upgraded to 2.5.5 as I am trying to make the move to Leopard, and this issue was not addressed in that upgrade.

For a minute there I thought I found a clumsy workaround it by exporting the combined slips, then importing them again -- but no. It sort of works sometimes, but it's unreliable.

Man, oh, man, I wish you guys would fix this bug.
 
Posts: 13 | Registered: May 30, 2007Reply With QuoteEdit or Delete MessageReport This Post
Marketcircle Team
Picture of Fraser Kuyvenhoven
Posted Hide Post
We have confirmed this as a bug and are looking into it. Combining slips appears to work at first, but the combined time is lost when restarting the application. I would advise avoiding this feature until we have addressed the issue.

Thanks you for your feedback.
 
Posts: 128 | Location: Toronto | Registered: May 21, 2008Reply With QuoteEdit or Delete MessageReport This Post
AJ
Marketcircle Team
Picture of AJ
Posted Hide Post
Please see the Billings 2.5.6 Beta post.
 
Posts: 891 | Location: Toronto | Registered: May 03, 2006Reply With QuoteEdit or Delete MessageReport This Post
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