The Billed and collected report in 2.5 only shows billed total and nothing for collected.

Worked fine before.

I have the same problem. Billings doesn't recognize any collected data (old or new - juts added). What could be wrong?

I've confirmed that the report doesn't show the collected data. We're having our engineers look into this.

It also does not show retainer fees.

I have the exact same problem...both collected and retainer fees are blank.

quote:

Originally posted by Sebastien:
I've confirmed that the report doesn't show the collected data. We're having our engineers look into this.

Three weeks on and we're all still waiting for something to be fixed that worked before the update.

If Marketcircle can't get a standard report fixed how do they expect the users to do it???

Download this fixed Billed & Collected report; please unarchive the file and copy the report to your Desktop, or your <home folder> -> Libray -> Application Support -> Billings -> Templates folder.

The new report (called Billed & Collected fixed) will appear in the General area of reports.

The built-in report will be fixed in a future update, at which time this report will be unnecessary.

This message has been edited. Last edited by: Sebastien,

Following the instructions above the file crashed Billings three times as I tried variations on a theme.

I finally got it working when I did the following:

When you get to <home folder> -> Libray -> Application Support -> Billings -> Templates folder, put the new folder in there but take the 'Billed & Collected fixed.bitemplate' out and leave it in the main template folder.

What a kludge.

I had the need and determination to get this working. I hate to think how a newbie would cope with this.

I just noticed this issue today, the fix worked for Billed and Collected but it appears the same thing is happening in Payments Recorded, where I have payments made not showing up. How do we fix this ?

I am wondering if the problem with Payments Recorded has to do with the fact that in order for a payment to show up in that report it has to be not only attached to an invoice, but ALSO that invoice's "Sent" date has to be within the date range specified. That is what it seems like anyway from the testing I have done with billings 2.5.5. I am still waiting for a response from support on this.

Does anyone have any answers?!?!