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Apprentice
Posted
I've just upgraded my Billings app. to version 3.
But when I startet the app for the first time it comes with the "Billings upgrade assistant" saying "Progress" converting templates.
- It has been hanging at this screen for hours now :0(

What do I do?

I've tried to force quit and start billings again, but it hangs at the same screen.

I really need to create some invoices what can I do to get the application running again?


http://www.graphicarts.dk - visual identity, print, type, illustration & photography

 
Posts: 2 | Location: Denmark | Registered: September 22, 2008Reply With QuoteEdit or Delete MessageReport This Post
AJ
Marketcircle Team
Picture of AJ
Posted Hide Post
Remove your custom templates from Home -> Library -> Billings -> Templates

Once 3 starts, you can convert the required templates using Menu -> Design -> Conversion.

If the problems persists, email the template in question to support [at] marketcircle

Thx.
 
Posts: 894 | Location: Toronto | Registered: May 03, 2006Reply With QuoteEdit or Delete MessageReport This Post
Marketcircle Team
Picture of Fraser Kuyvenhoven
Posted Hide Post
Correction here. Your templates are in Home > Library > Application Support > Billings > Templates.

Also, make sure you are using Billings 3.0.1, which should prevent most template converting problems.
 
Posts: 128 | Location: Toronto | Registered: May 21, 2008Reply With QuoteEdit or Delete MessageReport This Post
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