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SJ
Apprentice
Posted
HELP! I've accidentally deleted a client by not looking closely enough when I thought I was deleting a project. Now, all data (projects, slips, invoices) associated with this client is gone. Is it cached anywhere? (I have not yet closed Billings...)
 
Posts: 9 | Registered: January 22, 2008Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
your data is sitting in daylite TRASH. Just open trash and hit the restore button
 
Posts: 1 | Registered: May 19, 2008Reply With QuoteEdit or Delete MessageReport This Post
SJ
Apprentice
Posted Hide Post
Is there TRASH in Billings? (Sorry, I'm not using Daylite...)
 
Posts: 9 | Registered: January 22, 2008Reply With QuoteEdit or Delete MessageReport This Post
Marketcircle Team
Picture of Sean Mendonca
Posted Hide Post
Hi SJ,

There is no Trash feature in Billings.

Please contact our Support Team at support@marketcircle.com in regards to this issue.

Thanks!
Sean M


Marketcircle Inc.
smendonca@marketcircle.com
Running Daylite 3.7.5 and Billings 2.5.6 on iMac using Mac OS 10.5.4
 
Posts: 144 | Registered: August 09, 2007Reply With QuoteEdit or Delete MessageReport This Post
Journeyman
Posted Hide Post
You might be able to recover the database if you have Time Machine running or have some other back up application in place.


Blog: http://www.leroux.ca/
MUG: http://www.bymug.ca/ (Ottawa, Canada)
Lists: http://www.bymug.ca/mailing-lists/ (including one for Billings)
 
Posts: 59 | Location: Ottawa, Ontario, Canada | Registered: January 03, 2007Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
so where is the database? i cant find it.
 
Posts: 9 | Registered: November 22, 2007Reply With QuoteEdit or Delete MessageReport This Post
Marketcircle Team
Picture of Sean Mendonca
Posted Hide Post
Your Billings database is located in Your Home Folder - > Library - > Applications Support - > Billings - > Database.

This is the only location where you can store your database. The actual data is stored in billings.bid, whereas the generated estimates, invoices, and statements are stored in the other folder.

Note: If you want to move the database, you should keep in mind the following:
Billings should not be running.
You should move or change the whole folder.

Thanks!
Sean M


Marketcircle Inc.
smendonca@marketcircle.com
Running Daylite 3.7.5 and Billings 2.5.6 on iMac using Mac OS 10.5.4
 
Posts: 144 | Registered: August 09, 2007Reply With QuoteEdit or Delete MessageReport This Post
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