Marketcircle    Forums  Hop To Forum Categories  Billings  Hop To Forums  Using Billings    anyone know how to fix a billings database?
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OD
Apprentice
Posted
I'm a brand new user... just purchased Billings and Billings Touch.

I created a few slips in Billings Touch during my evaluation and then prior to putting it into production, deleted the app and data and then reinstalled.

I added in production data but noticed that the Home screen had too big a value for hours worked and couldn't figure out why.

I synced data from Billings Touch to Billings and after looking around finally found that I could see a "rogue" slip for 8 hours in the Activity By Client Report. It's listed there under a client called <Null>.

Any ideas on how to fix the database?

Thanks,

Owen

This message has been edited. Last edited by: OD,
 
Posts: 3 | Registered: March 08, 2010Reply With QuoteReport This Post
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Picture of MarkJames
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I'd open a support ticket.

http://www.marketcircle.com/he...sSupportRequest.html

They should get back to you fairly soon.


Mark James

Daylite Master Partner
http://www.yourbillings.com
http://www.LgoConsulting.co.uk
+44 (0)845 644 6261
 
Posts: 104 | Location: UK | Registered: January 30, 2008Reply With QuoteReport This Post
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Marketcircle    Forums  Hop To Forum Categories  Billings  Hop To Forums  Using Billings    anyone know how to fix a billings database?

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