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Apprentice
Posted
I've done some looking around in the forums and the knowledge base, but haven't found an answer. I'm trying to figure out how to add URLs into my letter templates.

I'm creating a template that will be sent to my clients after a visit that invites them to fill out my customer survey on my web site. I want to include the survey link in the letter template, which will be sent via email.

Any help is appreciated.

Thanks,
Tom


Tom Anderson
http://www.greatervalleytech.com
Daylite Certified Partner :: Apple Certified Technical Coordinator
 
Posts: 10 | Registered: July 28, 2006Reply With QuoteEdit or Delete MessageReport This Post
Journeyman
Posted Hide Post
Hi there, Tom

I tried once an URL in Letter Template (Merge). Somehow Daylite strips URL, i.e. it becomes inactive. rolleyes

No success on that either.

Andy
 
Posts: 73 | Registered: July 17, 2006Reply With QuoteEdit or Delete MessageReport This Post
Journeyman
Posted Hide Post
Has anyone succeeded in finding a way to add URLs into a letter template?

quote:
Originally posted by Tom Anderson:
I've done some looking around in the forums and the knowledge base, but haven't found an answer. I'm trying to figure out how to add URLs into my letter templates.

I'm creating a template that will be sent to my clients after a visit that invites them to fill out my customer survey on my web site. I want to include the survey link in the letter template, which will be sent via email.

Any help is appreciated.

Thanks,
Tom
 
Posts: 42 | Registered: June 10, 2007Reply With QuoteEdit or Delete MessageReport This Post
Veteran
Posted Hide Post
Hi all,
You can put a URL in your Daylite letter template, just make sure you put the full URL (ie, www.daylitehelp.com). When you merge it to Mail, Mail converts everything to plain text so when previewing it will appear that your link is not a link. But when the recipient gets it, as long as it's the full URL, their email app should recognize it. I've done this a lot and it works fine.

Hope this helps,
Cynthia


MacBook Pro OS X 10.5/Daylite 3.8
______________________________________
Daylite Master Partner, Daylite Report Certified
www.daylitehelp.com
______________________________________
 
Posts: 598 | Location: Portland, OR | Registered: June 22, 2006Reply With QuoteEdit or Delete MessageReport This Post
Journeyman
Posted Hide Post
Thanks, Cynthia.

What if the full URL is scary (80 characters long, for example)? Someone pointed me to a nifty application called TinyURL but the shrunken URL did not survive the merge operation intact.
 
Posts: 42 | Registered: June 10, 2007Reply With QuoteEdit or Delete MessageReport This Post
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