In the office we've come across a sync problem, where new and old print layouts for contacts have not transfered between users.

The Main Online Database has a number of contacts layouts when clicking on a contact > rightclick / ctrl+click > Print > Layouts.

This list does not appear on other users online nor offline databases, even when Sync'd & refreshed. The sync process is extremely slow for all users as well.

Any suggestions to access the print layouts and increasing the sync speed?

Hello!
Print layouts, reports, and HUDs are not actually part of the database so are not synced via the offline/online sync procedure. They are files on the computer that need to be file-shared or emailed to the other computers that will be using them.

print layouts and reports are found here on your computer:
harddrive/Users/youruserdirectory/Library/Application Support/Daylite/Templates

HUDs are found here on your computer:
harddrive/Users/youruserdirectory/Library/Application Support/DayLite/HUDTemplates

Hope this helps,
Cynthia