quote:

Originally posted by Shannon:
After getting my new iPhone, and abandoning my old Treo a week ago, I learned about the Daylite upgrade that will allow iPhone syncing. I was SO excited!

...until I downloaded and installed the upgrade. I have not been able to access my database since then. I have poured through all of the knowledge base and forums without any success finding a solution.

I followed the articles I read and I let my laptop sit while Daylite said the database was being "rebuilt"... for over 24 hours... and it never did progress. So I opened OpenBase and clicked on the log for the database. It shows over and over again that the password to login is incorrect. I am the ONLY user of the program. It is ONLY on my laptop, with the old backup databases on an external hard drive connection wirelessly. However, the new local build is located on the local laptop server. I did not alter or change the password at any time.

I emailed support, waited two days, got a canned response, tried the suggestion to login=Daylite Admin, password=Daylite Admin without success, replied and haven't heard back. I've already lost a potentially big sale because I could not access my database to make my confirmation and follow up calls. I am about ready to abandon Daylite and start suggesting that others in my industry not even consider it. I need a program that actually keeps up with current technology!

Any help from anyone would be appreciated, because I'm willing to give Daylite another chance until I find a program to replace it.