Marketcircle    Forums  Hop To Forum Categories  Daylite  Hop To Forums  Troubleshooting    Forms & smartlists
Go
New
Find
Notify
Tools
Reply
  
-star Rating Rate It!  Login/Join 
Apprentice
Posted
Hi,
Please help. I am creating a form in daylite and creating a smartlist in contacts where by it should list the appropriate contacts according to the criteria in the smart list and the forms data. However it just simply is not working. I have checked my smart list criteria again & again, but still incorrect contacts are appearing in the smart lists I have created.
Please advise.
 
Posts: 6 | Registered: October 01, 2007Reply With QuoteReport This Post
Veteran
Picture of Howard
Posted Hide Post
I'm afraid you'd have to be a lot more specific. What data is in the forms and what criteria did you use for the smart list?


Regards,

Howard
 
Posts: 1231 | Registered: June 18, 2006Reply With QuoteReport This Post
Apprentice
Posted Hide Post
Hi Howard, specifically the form that is used against a contact and contains tickbox (yes/no) data. We use this to check against the status of contacts. We have created a smart list that has the rule "is Yes" and another that "is No" but all contacts that have the form appear in both lists, when they should appear in one or the other but not both.
 
Posts: 6 | Registered: October 01, 2007Reply With QuoteReport This Post
Veteran
Picture of Howard
Posted Hide Post
Hi Olivia,

I just tested this and found that you are right - the logic is not working properly. Please be sure to report it as a bug to Marketcircle. I will too.


Regards,

Howard
 
Posts: 1231 | Registered: June 18, 2006Reply With QuoteReport This Post
Apprentice
Posted Hide Post
Thank you, wasnt me being stupid then! I have reported it and they are looking into it, annoying though as I need them to work, its effecting our process!!
redface/
 
Posts: 6 | Registered: October 01, 2007Reply With QuoteReport This Post
Apprentice
Posted Hide Post
Marketcircle: Can you please see if you can fix this, as it seems that quite a few people are having this problem....

Thanks,

Giles
 
Posts: 13 | Location: Gulf | Registered: October 01, 2007Reply With QuoteReport This Post
Apprentice
Posted Hide Post
This is a huge problem!

Marketcircle: Can you please see if you can fix this, as it seems that quite a few people are having this problem....

Thanks,

Clint


Clint Stevens
Blue Ridge Learning Centers, Inc.
 
Posts: 5 | Location: NC | Registered: November 16, 2007Reply With QuoteReport This Post
Pro
Posted Hide Post
Yes, we also confirmed this as a bug and reported to Marketcircle several months ago. Last I heard about this in talking with support is that they will be working on it but could not say when it would be addressed; it turns out that setting up Forms with full search capabilities using Smart Lists is not an easy programming task. I am sure Marketcircle's engineers will get to it at some point, however. They've had their hands full with setting up sync services and other features that have been added to Daylite in recent months. We look forward to having fully searchable forms in Daylite as soon as possible!
 
Posts: 121 | Registered: March 19, 2007Reply With QuoteReport This Post
Apprentice
Posted Hide Post
The NOT logic has never worked in smartlists - I reported this as a bug over a year ago. Very frustrating - it's sort of basic to boolean logic
 
Posts: 21 | Location: Minnesota | Registered: November 01, 2007Reply With QuoteReport This Post
Apprentice
Posted Hide Post
Typical MarketCircle shoddy work. (did you not test this feature before you released it?! Ever heard of QA?!!?!) And don't expect it to be fixed any time soon... Daylite's bug list grows with each new version.

Also, anyone else annoyed by the lack of visibility controls for forms? We currently use forms to keep track of projects that need to be invoiced, but since EVERYONE can see this info, we only allow upper management to use daylite (limiting it's usefulness).

MC: Do you guys not PLAN THINGS? Or do you just let your developers make it up as they go?
 
Posts: 7 | Registered: July 31, 2009Reply With QuoteReport This Post
Apprentice
Posted Hide Post
Oh, and lets not forget the lack of "OR" controls between criteria on smart lists - you can only create lists that match ALL of the criteria you add (ie: the only logical operator is "AND"). Unbelievable.
 
Posts: 7 | Registered: July 31, 2009Reply With QuoteReport This Post
Apprentice
Posted Hide Post
Whoa! I just realized this thread is from 2008!!!!!!!!!!!!!!!!!!!!!!! This extremely simple bug hasn't been fixed in TWO YEARS?!?!?!?! Holy sweet jesus....MarketCircle: Worst software company, ever.
 
Posts: 7 | Registered: July 31, 2009Reply With QuoteReport This Post
Pro
Posted Hide Post
While waiting for the Marketcircle team to respond, soothe yourself by reading some testimonials!


http://www.marketcircle.com/wp/?cat=3
 
Posts: 198 | Registered: February 29, 2008Reply With QuoteReport This Post
Apprentice
Posted Hide Post
Oh look <mock horror>, a bug one of my team reported back in 2007 is still there!!!</mock horror>
I'm really getting fed up with this. How hard can it be to fix such a simple problem??
Marketcircle: is there anyone working on the development of this software any more?

Incidentally I also reported this as a bug back in 2002.


--
Giles Campbell
Transforme Middle East
http://www.transforme.me
 
Posts: 11 | Registered: February 03, 2010Reply With QuoteReport This Post
  Powered by Social Strata  
 

Marketcircle    Forums  Hop To Forum Categories  Daylite  Hop To Forums  Troubleshooting    Forms & smartlists

classes
In Store Demos
In Store Demos