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Journeyman
Posted
I've checked Daylite help and the forums to no avail. The Daylite troubleshooting website appears to be down.

I am using Daylite 3.7.3 on 2 computers.
Offline is on a desktop.
Online is on a laptop.

I'd like to update to 3.7.4, but need to sync to the online database first.
I just got the laptop that hosts the online database back from Apple after it's logic board was changed, and I can not sync from the offline database on the desktop to the online database on the laptop.

When I try to sync, I get the following message:
"Alert Unable to connect to online database. Try normal sync."

I can log into the online database from another machine.
I have rebuilt the quick find index on the online database,

I have usually gotten around online/offline sync issues by rebooting routers and computers until I get the IP addresses right, but nothing is working.

There is now a weeks worth of information in the offline database that I can not lose.

Any suggestions, even referrals to help documents or previous threads would be appreciated.
 
Posts: 54 | Location: Seattle | Registered: August 01, 2007Reply With QuoteEdit or Delete MessageReport This Post
Journeyman
Posted Hide Post
quote:
nable to sync to online database


Nevermind.
This appears to have worked:
http://www.marketcircle.com/kb/idx/0/002/article/

It made me nervous, as it was syncing from the old database to the new, as opposed to syncing the new to the old. But I checked my recent activity and all looks hunky dory.
 
Posts: 54 | Location: Seattle | Registered: August 01, 2007Reply With QuoteEdit or Delete MessageReport This Post
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