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hsetty
Apprentice
Posted
upgraded sucessfully to 3.5

i have around 11,000 contacts in daylite database but only around 500 or so was synced with Address book(from version 3.2.x) by using a daylite group.

Now I am trying to sync Daylite with 3.5
and going on the first time sync with address book and ical

it seems to be stuck on the screen(running for the past 1.5hr)

it just says "dalite is now doing its first full sync. This may take several minutes and can't be cancelled"
Synchronizing.....

also i did see few calendars get created in ical with title untitled and my address book.app still has 500 contacts..

not sure what is going on.. is there a log file i can trace out?



Thats it.. is there an issue there?
 
Posts: 6 | Registered: September 21, 2007Reply With QuoteEdit or Delete MessageReport This Post
AJ
Marketcircle Team
Picture of AJ
Posted Hide Post
Hopefully you aren't synching all 11000 contacts. That would take a real long time.

A few hours have passed. Did it finish?
 
Posts: 869 | Location: Toronto | Registered: May 03, 2006Reply With QuoteEdit or Delete MessageReport This Post
hsetty
Apprentice
Posted Hide Post
yeah i thought it was trying to do that. I finally gave up and Force Quit the application. The interface is not right in that it assumes on the first sync all the contacts in the database. I was never given a chance to select the contacts I want.

After force quitting the application - I updated the Sync contacts with the right set of data and tried to do a sync again(Prefereces-> Sync-> Reset Sync).
But somehow it does not seem to work correctly. The address book has 540 contacts and Sync Contacts has 512 contacts. I assumed they should be the same after the sync and it does not look like it is working. Similary the calendars dont sync as well.
I am assuming the Force Quit might have caused a problem? Also - I disabled Plaxo(latest beta) on the address book as well.
Im hoping someone can help me fix this soon and I can start using Market circle for my calendar and contacts from now on.
 
Posts: 6 | Registered: September 21, 2007Reply With QuoteEdit or Delete MessageReport This Post
hsetty
Apprentice
Posted Hide Post
here is the console error i am getting

2007-09-22 11:30:18.910 Daylite[365] Sync Operation Completed! - failure
2007-09-22 11:30:18.910 Daylite[365] Telling __syncUIDelegate the sync completed: <GWSyncProgressWindowController: 0x11171040>
2007-09-22 11:30:18.910 Daylite[365] Cleaning up after the sync
player->NsSetDrawingModel(NPDrawingModelQuickDraw)
WebKit set to QuickDraw
player->NsSetDrawingModel(NPDrawingModelQuickDraw)
WebKit set to QuickDraw
2007-09-22 11:40:25.921 Daylite[365] Going to shutdown the sync environment


any help appreciated...
 
Posts: 6 | Registered: September 21, 2007Reply With QuoteEdit or Delete MessageReport This Post
hsetty
Apprentice
Posted Hide Post
more information..

after restarting daylite and leaving it idle for some time - I see synchronizing.. in the status bar below in daylite

The synchronizing message in the status bar disappears and the log has this output

2007-09-22 11:42:40.228 Daylite[521] Login started at: 2007-09-22 10:42:38 -0500 ended at 2007-09-22 10:42:40 -0500 --- 0 minutes and 1 seconds
2007-09-22 11:43:11.918 Daylite[521] User: <GWUser: 0x113cd3e0>
player->NsSetDrawingModel(NPDrawingModelQuickDraw)
WebKit set to QuickDraw
player->NsSetDrawingModel(NPDrawingModelQuickDraw)
WebKit set to QuickDraw
player->NsSetDrawingModel(NPDrawingModelQuickDraw)
WebKit set to QuickDraw


Also.. SyncServer is at 98% CPU in activity monitor.. something really wierd is going on..
 
Posts: 6 | Registered: September 21, 2007Reply With QuoteEdit or Delete MessageReport This Post
Oscar
Marketcircle Team
Picture of Oscar
Posted Hide Post
Hi hsetty,

Please try to reset the synchronization by going into the synchronization Preferences in Daylite and clicking on the Reset Sync button at the bottom right.

After you have done the reset, turn off syncing. Then turn it back on. Let it go for a while, maybe 20-30 minutes, and then force quit first nothing has synced.

Relaunch Daylite and go directly to the menu: Help -> Email Log Files. Please mention this forum thread in your email.

Thank you.
 
Posts: 500 | Location: Toronto | Registered: February 20, 2007Reply With QuoteEdit or Delete MessageReport This Post
hsetty
Apprentice
Posted Hide Post
i think i finally got it working - it looks like I made the initial mistake fo trying to sync "My contacts" which had 11000 contacts and I left the address book sync running over the weekend. Finally I had 11000 contacts in the addressbook. After deleting all that and correcting the Sync Contacts folder in Daylite it worked fine.

But now I am getting an error syncing the calendar entries. Daylite crashes and I sent the crash notification message already to Marketcircle Support. Here are the last few lines of the log file

GWSyncCalendarProcessor - Pulled an addition for record id: com.apple.syncservices:338589DD-75F7-44D6-A65D-51DD5985FA0B record: {
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.Recurrence";
frequency = yearly;
owner = ("com.apple.syncservicesgrinB4058C9-5771-4352-8583-1B9DEB523D16");
}
GWSyncCalendarProcessor - Received exception trying to transform record on pull: {
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.Recurrence";
frequency = yearly;
owner = ("com.apple.syncservicesgrinB4058C9-5771-4352-8583-1B9DEB523D16");
}
GWSyncWorker - Received exception trying to sync: *** -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
GWSyncWorker - Cleaning up after a failure sync.
 
Posts: 6 | Registered: September 21, 2007Reply With QuoteEdit or Delete MessageReport This Post
BillC
Apprentice
Posted Hide Post
I am receiving the same error when I try and sync with iCal, which has about two years worth of entries.

Did you ever get a resolution to this?Thanks

Bill

quote:
Originally posted by hsetty:
i think i finally got it working - it looks like I made the initial mistake fo trying to sync "My contacts" which had 11000 contacts and I left the address book sync running over the weekend. Finally I had 11000 contacts in the addressbook. After deleting all that and correcting the Sync Contacts folder in Daylite it worked fine.

But now I am getting an error syncing the calendar entries. Daylite crashes and I sent the crash notification message already to Marketcircle Support. Here are the last few lines of the log file

GWSyncCalendarProcessor - Pulled an addition for record id: com.apple.syncservices:338589DD-75F7-44D6-A65D-51DD5985FA0B record: {
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.Recurrence";
frequency = yearly;
owner = ("com.apple.syncservicesgrinB4058C9-5771-4352-8583-1B9DEB523D16");
}
GWSyncCalendarProcessor - Received exception trying to transform record on pull: {
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.Recurrence";
frequency = yearly;
owner = ("com.apple.syncservicesgrinB4058C9-5771-4352-8583-1B9DEB523D16");
}
GWSyncWorker - Received exception trying to sync: *** -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
GWSyncWorker - Cleaning up after a failure sync.
 
Posts: 1 | Registered: October 13, 2007Reply With QuoteEdit or Delete MessageReport This Post
hsetty
Apprentice
Posted Hide Post
yes.. I contacted support@marketcircle.com and they gave me aceess to 3.5.1 which fixes this bug.
 
Posts: 6 | Registered: September 21, 2007Reply With QuoteEdit or Delete MessageReport This Post
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