When creating a new opportunity for an existing client, I sometimes have to edit existing info in the estimates tab. I always get an error popup informing me that editing cannot be done because the info is open to another user. I am the only user. When I can edit, it usually takes 2 tries until the changes take effect. Is there a fix to this?

Hi Marvin,

Please contact our support team in regards to this issue. I have heard of rare cases when this happens and support might be more aware of the solution or reason for this.

Thanks!
Sean M

What version of Daylite are you using?

You can find this information in the about panel, go to the menu Daylite -> About Daylite

Version is 3.7.4

Hey Marvin,

We have just released Daylite 3.7.6. Can you please update to that version and see if the problem still exists?

Thanks!
Sean M

quote:

Originally posted by Marvin:
Version is 3.7.4

It was fixed in version 3.7.5 , as Sean has said upgrading to version 3.7.6 will fix the locking issue.

I checked for updates and am getting a message that I have the most recent version. Do I have to go somewhere specific for the upgrade?

We usually wait a little while to update the update server so it doesn't become overloaded.

You can download the latest version by going to the following link.

http://www.marketcircle.com/downloads/daylite.html