I am desperately seeking a solution for one of my clients. They are needing a way to allow all of the employees to enter a new contact into Daylite and allow it to Sync to Address Book which then extends across the company. To my knowledge there is no way to have all DL contacts to be in sync with Address Book. I can't believe this is not an issue for all small businesses.

Please share your experiences on how your clients are sharing an in sync Address Book across the company.

Hi Brent

Using Synchronization, each user would simply add the contacts to his own "Sync Contacts" list. Any contacts in that list automatically synchronize with Address Book on that user's computer.

For more information, in Daylite 3.5, choose Daylite Help from the Help menu.

I'm not 100% sure what you mean by "which then extends across the company..." Address Book is local, per user, i.e. a personal thing, while Daylite itself -is- a shared contact directory.

HTH,

Totally understand the concept of how Daylite is syncing to Address Book. However the problem my client is facing is the following.

The company involves three working staff: owner, sales executive and admin assistant. The owner is in and out of the office and shares time between office and home (both on Daylite). It is the job of the admin assistant to book appointments and most importantly enter in new contacts. That said, the owner (who is not always at the office) is counting on the Daylite contacts to be in sync with her address book (work and home). I understand once it's in Daylite it is on all Daylite clients, however, it doesn't auto sync - correct? This is where my client has issue. Because there is no "auto" sync all contacts (no matter who is the owner), my client is struggling to understand the benefit to situation. She wants all Address Books to be the same - all the time.

Likely scenario:

Owner's machine is the syncing machine do to the fact that she syncs her Palm device.

1)New client calls in
2)Admin assistant enters new contact info into Daylite (doesn't get a choice to sync because her machine isn't set up to sync with Address Book - even if it was it would only sync to her Address Book).
3)Admin also books appointment for Owner and Sales Exec.
4)Owner needs to contact new client via Apple Mail but finds out that the client is not in Address Book.
5)Owner needs to find contact in Daylite, edit contact to sync, then waits for syncing, then finally can go to Mail and send the message.

The owner understands the current method and is pretty frustrated. I am racking my brain to figure out a work around to allow all Address Books to be in sync all the time no matter who enters the contacts. I find it weird that there is no preference to allow "All contacts" to be synced all the time w/ Address Book - kind of like a iTunes auto sync the entire library with an iPod.

Does this make sense?

Another issue is if you try to do the sync as an administrator. Daylite won't let the Admin do the syncs...what is the reason for this?