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Apprentice |
Every 5 days or so, Daylite prompts me to do a backup when it starts up. This has always run very quickly, so I have never really looked at it closely.
I have just upgraded to Daylite 3.7.4 under Mac OS X 10.5.4 on an Intel iMac. Today, I did the first backup under 3.7.4. What used to take seconds took well over an hour. Is this a known issue? I also looked at the backups that have been created hitherto. Up until the beginning of May, my backups were between 2.1 - 2.7 MB (growing slowly, but not always). Since then, they've grown to 13.9 MB today (including a 3.3 MB hike since the last backup with the previous version for a period when I have hardly used Daylite at all). Is this a known issue? Regards Steve |
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Pro |
Hi Steve
Do use Daylite DMI? If check to see if in the bottom corner of mail in the Daylite drawer, the strip attachments check box is checked. This ay be the issue. If this is not it I would email your log files to support, it is under the help menu |
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Apprentice |
Hi Michael
Thanks for the pointer. I do indeed use DMI and I hadn't checked the "strip attachments" checkbox. That will certainly account for some of the megabytes. But would it account for the dramatic slow-down of the backups? Regards Steve |
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Pro |
Yes it can because of the size attachments can be. Just look maybe you received a couple of jpegs at say 2.5 megs a piece. Doesn't take long
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Apprentice |
Is there a way of retrospectively stripping attachments which are already in the database?
Regards Steve |
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Marketcircle Team |
You can strip or archive attachment by going to the Daylite Preferences and select Maintenance under the Database section.
More information is available in Daylite Help (Help > Daylite Help) under the topic 'Stripping and archiving attachments' Need help in Daylite or Billings? Check the Help menu for Apple Help documentation. |
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Apprentice |
Thanks for that information, Sebastien (I had looked in the PDF documentation but couldn't find the relevant information).
I stripped out all the attachments and restarted Daylite. I then did a "quick" backup. The backup took 45 minutes (as opposed to seconds before). The size of the backup file is now 16.7 MB (as opposed to 13.9 yesterday with attachments). This doesn't look right to me. Despite using DMI I don't have that much going on. The increment since yesterday is roughly as large as the basic data which I had in Daylite when I had finished setting it up. Any ideas? Regards Steve |
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Marketcircle Team |
Try trimming the database logs: http://www.marketcircle.com/kb/idx/0/019/article/
Need help in Daylite or Billings? Check the Help menu for Apple Help documentation. |
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Apprentice |
Thank you. The backup and trim operation took about 45 minutes and the resultant backup is marginally smaller (16.5 MB against 16.7).
Somehow I didn't expect that run to be faster, so I started another backup to see if things become better AFTER the trim has been performed. This run took 39 minutes and the resultant backup was again 16.5 MB. This awful slow-down in the backup speed seems to me to be associated with Version 3.7.4. Before this version was installed, the backup speed was no issue for me: backups were completed unobtrusively in a few seconds. The size of the database I can put up with. Any further thoughts about this, please? Steve |
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Marketcircle Team |
Try performing another reinstall of Daylite if you haven't already done so. If the problem persists, please contact our Support team.
Need help in Daylite or Billings? Check the Help menu for Apple Help documentation. |
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