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Journeyman
Posted
Hi,

We have been using estimates for a few days now with no problems.

This afternoon for some reason when we press send estimate and try and get it into mail we get a blank email with the contact details ( email filled in) but no pdf attached.

The pdf is being created and saved as a note to the opp and we have sorted out a work around by opening the pdf from the note and sending it from preview.

Interestingly when we use mail doc from preview it goes through to a new mail no problem, correctly attached.

So I think it must be DL problem.

Any ideas why this is happening?

This is with the latest version of DL and OX 10.5.2

I think I have solved the problem.

If the save a copy button is ticked but the location of the save does not exsist this leads to a quit or a failer to attach the pdf into a new mail.

A bug I think?

Cheers


Ben Leeke
Capability Events
www.capabilityevents.co.uk
 
Posts: 73 | Location: UK, Gloucestershire | Registered: July 29, 2006Reply With QuoteEdit or Delete MessageReport This Post
Pro
Posted Hide Post
Hi Ben
I would try repairing permission and see if that does it. If repairing does not work try emailing your log files under the help menu
 
Posts: 203 | Location: Carver Mn. | Registered: August 17, 2007Reply With QuoteEdit or Delete MessageReport This Post
Marketcircle Team
Picture of Sebastien
Posted Hide Post
quote:


I think I have solved the problem.

If the save a copy button is ticked but the location of the save does not exsist this leads to a quit or a failer to attach the pdf into a new mail.

A bug I think?

Cheers


I have confirmed that under that situation this will indeed happen. This will be fixed for the next release.



Need help in Daylite or Billings? Check the Help menu for Apple Help documentation.
 
Posts: 444 | Registered: April 23, 2007Reply With QuoteEdit or Delete MessageReport This Post
Journeyman
Posted Hide Post
Thanks Sebastien,

This is what I like about MC. You identify a bug and straight away someone says I'll fix it.

If only all software co's we're like this.

Well done MC!

Cheers


Ben Leeke
Capability Events
www.capabilityevents.co.uk
 
Posts: 73 | Location: UK, Gloucestershire | Registered: July 29, 2006Reply With QuoteEdit or Delete MessageReport This Post
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