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Apprentice
Posted
Hi,
I have a lot of downloads from my website, that I would like to follow up by sequential e-mails, so that I can set up an autoresponse that will be followed up by another response after x days and yet another response after y days.
Today, I use DayLite to generate Activity sets to remind me to send the follow up e-mails.
This is a time consuming task that I hope to be able to solve automatically. Is this doable within DayLite or with help of scripts or add-ons?
This is what I would like to happen:
A - You down load and get an email sent to you with code to unlock your download - this can be done automatically through Mails autoresponse.
Every day I check who received the autoresponse, and I add them into DayLite and I create an activity set for you.
B - After three days you get cheerfull mail showing of some hot trix in the product you downloaded 3 days ago.
C - After yet another 10 days you get an offer to buy the product with a special bonus if you buy before the end of the trial period.
Step B and C is handled automatically by DayLite.
I would also like to be able to see how many people I have in the pipeline at A, B or C - and I could remove them from this que if I would want to.

If this can be done - is there anyone you can recommend to help me do it?

Best regards
Jörgen Olsson, Moreware
 
Posts: 32 | Location: Stockholm, Sweden | Registered: July 27, 2006Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Jorgen,... this is the EXACT process we too have been trying to accomplish - but building click after click to set up tasks and activity lists, and still have to send email manually and watch for the alarms is just not cutting it - have you found a better way?
Best,
-Derek

quote:
Originally posted by Jörgen Olsson:
Hi,
I have a lot of downloads from my website, that I would like to follow up by sequential e-mails, so that I can set up an autoresponse that will be followed up by another response after x days and yet another response after y days.
Today, I use DayLite to generate Activity sets to remind me to send the follow up e-mails.
This is a time consuming task that I hope to be able to solve automatically. Is this doable within DayLite or with help of scripts or add-ons?
This is what I would like to happen:
A - You down load and get an email sent to you with code to unlock your download - this can be done automatically through Mails autoresponse.
Every day I check who received the autoresponse, and I add them into DayLite and I create an activity set for you.
B - After three days you get cheerfull mail showing of some hot trix in the product you downloaded 3 days ago.
C - After yet another 10 days you get an offer to buy the product with a special bonus if you buy before the end of the trial period.
Step B and C is handled automatically by DayLite.
I would also like to be able to see how many people I have in the pipeline at A, B or C - and I could remove them from this que if I would want to.

If this can be done - is there anyone you can recommend to help me do it?

Best regards
Jörgen Olsson, Moreware


Attitude is everything, pick a good one.
 
Posts: 11 | Location: Western Canada | Registered: March 15, 2007Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Hi Derek,
unfortunately I have not managed to find a Mac Tool that does this - so there is a business opportunity here for MarketCircle.
I know that these tools are available in Windows CRM system like GoldMiner - and it really adds a lot of value for customers that download software for example - or contact support.
Maybe we can petition AJ for this...

Best regards
Jörgen
 
Posts: 32 | Location: Stockholm, Sweden | Registered: July 27, 2006Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
quote:
A - You down load and get an email sent to you with code to unlock your download - this can be done automatically through Mails autoresponse.
Every day I check who received the autoresponse, and I add them into DayLite and I create an activity set for you.
B - After three days you get cheerfull mail showing of some hot trix in the product you downloaded 3 days ago.
C - After yet another 10 days you get an offer to buy the product with a special bonus if you buy before the end of the trial period.


I'm glad I found this post as I have realized this weekend that I need to do something similar to cut down on the large amounts of clicking and emailing required to maintain accounts. As for your points above, here is how I thought about it:

A - yes, mail can autorespond, but creating the contact and activity set in Daylite can also be scripted.
B - activity reminders can run a script at the appointed time. the script can instruct mail.app to send the email
C - same as B

This has prompted me to learn Applescript, but I would be better off hiring someone to do it for me so I can implement. I don't have the exact scenario as you but the scripts could probably serve both of us. An additional feature I would like would be that if the prospect responds to one of the emails that has been sent out as a result of the activity set, then the activity set changes. I think that if the emails are tagged using Mailtags, then mailtags could initiate a script to achieve this.
 
Posts: 13 | Location: Southern California | Registered: November 06, 2007Reply With QuoteEdit or Delete MessageReport This Post
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